Novus Trio

All items may be returned or exchanged within 14 days of the purchase date, provided the tamper seal remains intact. Once the tamper seal has been broken, the product is considered FINAL SALE and cannot be returned or exchanged.

We understand that mistakes happen when ordering and want to provide solutions to help you receive the correct product. However, to ensure product integrity and protect the safety of all our customers, we can only accept unused and unopened items for return or exchange.

• All orders are processed and shipped out within 2-3 business days after the order is placed.
• We offer Standard 3-5 day shipping and Expedited 2 day shipping

• Delivery times are estimates and may be subject to delays outside of our control (e.g., weather, carrier delays, high shipping volumes).
• You'll receive a shipping confirmation email with tracking information once your order has shipped.
• Tracking information may take up to 48 hours to become active.